Terms of Service

These Terms of Service (“Terms”) govern access to and use of Alavo at alavo.cc and app.alavo.cc. By creating an account, signing in, or using the Service, you agree to these Terms and our Privacy Policy (together, the “Agreement”).

Terms version: 2026-08-18. Last updated: August 18, 2026.

1. Legal framework

This Agreement is subject to the laws of India, including the Information Technology Act, 2000, the Digital Personal Data Protection Act (DPDP), 2023, the Consumer Protection Act, 2019 (where applicable), and intermediary due-diligence rules prescribed by MeitY under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

2. The service

Alavo is a personal productivity application for tracking habits, streaks, and optional journal reflections. Features may evolve over time. We strive for reliability but do not guarantee uninterrupted availability or error-free streak calculations.

3. Eligibility and accounts

• You must be at least 18 years old and legally competent to enter into a binding contract under Indian law.
• You must provide accurate registration information and keep your credentials secure.
• You consent to processing of your personal data as described in our Privacy Policy when you create an account or continue using the Service after policy updates.
• One person may not maintain multiple accounts to abuse the Service or circumvent enforcement actions.

4. Acceptable use

You agree not to:

• Use the Service for any unlawful purpose under Indian law.
• Upload, store, or transmit content that is defamatory, obscene, harassing, infringing, hateful, or otherwise prohibited under the IT Act or applicable criminal law.
• Attempt unauthorized access, scrape the Service, reverse engineer client software except as permitted by law, or interfere with infrastructure.
• Abuse authentication, email, push notification, or support channels.
• Impersonate another person or misrepresent your affiliation.

We may remove content or suspend accounts that violate these Terms or applicable law, consistent with our intermediary obligations.

5. Your content

You retain ownership of habits, notes, journal entries, and other content you create (“User Content”). You grant us a limited, non-exclusive license to host, store, back up, and process User Content solely to operate the Service for you and to comply with law. You represent that you have the rights to submit User Content and that it does not violate third-party rights or applicable law.

6. Third-party services

The Service relies on third-party providers (for example Supabase, Vercel, Google OAuth, and optional analytics). Your use of those services may also be governed by their terms. We are not responsible for third-party websites or services linked from the Service.

7. Privacy and data protection

Our collection and use of personal data is described in the Privacy Policy. You may exercise rights of access, correction, erasure, and grievance redressal as set out there. Optional features such as push notifications and email reports require separate opt-in and may be disabled in Settings.

8. Paid plans, trials, and refunds

Core habit tracking remains available on the Free plan. Optional Pro monthly, Pro yearly, lifetime, and add-on purchases are processed by Razorpay in INR for customers in India and in USD elsewhere. New accounts receive a 14-day Pro trial. Recurring Pro access sold via Payment Links grants a fixed period of access (a v1 billing test before full subscription billing). Lifetime is a one-time unlock.

Because digital access is granted immediately after successful payment, fees are generally non-refundable except where required by the Consumer Protection Act, 2019 or Razorpay's dispute process. See our Refund & Cancellation Policy for timelines and eligible cases. Contact hi@alavo.cc for billing issues.

9. Intermediary status and takedown

To the extent Alavo qualifies as an intermediary under Section 79 of the IT Act, we provide a platform for User Content without prior review of all material. We will act on valid orders from courts or competent authorities and respond to grievances reported to hi@alavo.cc regarding unlawful or infringing content, in accordance with applicable rules.

10. Disclaimer and limitation of liability

The Service is provided on an “as is” and “as available” basis to the maximum extent permitted by law. We disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement where allowed. Alavo is a productivity tool, not medical or professional advice.

To the fullest extent permitted by Indian law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of data beyond our reasonable control. Our aggregate liability for direct damages arising from the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim, or INR 5,000, whichever is greater, except where liability cannot be limited under applicable law.

11. Termination

You may stop using the Service and delete your account at any time from Settings. We may suspend or terminate access if you materially breach these Terms, if required by law, or to protect the Service, users, or the public. Upon termination, your right to use the Service ceases; data handling after account deletion is described in the Privacy Policy.

12. Governing law and disputes

These Terms are governed by the laws of India. Subject to applicable consumer protection law, courts at Bengaluru, Karnataka shall have exclusive jurisdiction over disputes arising from this Agreement, unless mandatory law provides otherwise.

13. Changes

We may update these Terms. We will revise the version and “Last updated” date when we do. Continued use after material changes become effective constitutes acceptance, except where renewed consent is required under the DPDP Act.

14. Contact

Questions about these Terms: hi@alavo.cc
Grievances (privacy / intermediary): hi@alavo.cc